Sustainable Reopening Project


Sustainable and Social Hotels Post-Lockdown

Hotels are searching for reopening soluions  that are cost-effective, sanitary, guest-friendly, and sustainable. 


That's why we're working with 4 hotels: QO, Meininger, Stayokay and The Student Hotel to test and iterate better solutions for their spaces. We'll test solutions that keep sustainability and social priorities at the top of hotel agendas. The lessons learned from July to September 2020 will be shared with the broader hotel community to move the sector forward.

See our findings here!

Reopening Project

Challenges we're helping hotels with

Rethinking Shared spaces

Managing shared spaces right now like toilets, lobbies and restaurants requires creativity, technology and the right messaging. 

Alternatives to single-use items

Since COVID-19, hotels and their restaurants have been forced to switch from reusable items to  takeaway options and more single-use items.

Behavioral messaging

Generating messaging that has a strong foundation in behavioral theories to motivate guest behavior is key right now.

Understanding guest expectations

Hotels can be unsure of what guests expect from them - so we measure guest expectations to allow them to make informed decisions.


Which post-lockdown solutions work for hotels to keep sustainability and guest comfort at the top of the agenda?

The figures

25 better solutions suggested

10 better solutions tested & measured

100 hotels reached

3 months testing and iterating

Project stages

Identify hotel challenges

Identify better solutions

Select solutions to test

Test and measure impact

Scale up learnings